We just purchased the My Book World Edition 4TB. We have had issues ever since loading the software. Without the software we can’t access the drive.
We are trying to run on two seperate computers both HP laptops one running Win7 one running Vista. Problems began imediatly.
USB ports have stopped working.
The computers will no longer recognize memory cards.
Start up takes in excess of 20 miniutes or not at all, unless we unplug and remove the battery and hard start the computers.
Shutting down takes forever too.
The laptop running Win7 I have scince removed the software and done a system restore and seem to have most of my functions back.
Is anybody else having these problems or does anyone have a solution?
Firmware is up to date, by the way.