I’m using windows 8.1 x64 Pro and just bopught the drive a few days ago.
Initially I wanted to connect it to my Nighthawk router usb 3.0 port but it was not recognized which struct me as odd.
Then I attached it to my PC’s USB 3.0 port a Z87 chipset motherboard.
Now everytime I restart I get a message the drive has errors and needs to be scanned. (see image below)
Do you think it defective?
Should I return this for a replacement while I still can?
Hello, always remember to safely eject the My Book before disconnecting the USB cable. You can also run a DLG test to rule out any possible hardware damage.
How to physically connect, disconnect, and install a WD external drive in a Windows PC or Mac
How to test a drive for problems using Data Lifeguard Diagnostics for Windows
Retuned defective for a replacement drive which has fixed the problem.
The new drive is connected to Netgear R700 router and working fine.
I had run a similar dianostic tool from a UBCD which provides a western digital diagnostic app on it…
Didn’t even show the drive had any problems yet it must have had.
In any case problem solved by replacement.
