My Book Suddenly Isn't Recognized By My Computer

Hello,

My WD 2 tera book suddenly isn’t recognized by my computer. I tried the troubleshooting in the user guide, but it didn’t solve the problem. Does anyone have an idea how to fix this?

Thank you,

Hogay.

Hi, have you tried using a different USB cable or connecting the My Book to another PC? You can also try using a different power supply. Check the link below for the steps to check if it is recognized on the disk management.

http://wdc.custhelp.com/app/answers/detail/a_id/1284/session/L3RpbWUvMTM0OTYzNjQxNy9zaWQvT3pqaGk4OGw%3D

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