So I opened my Smartware Utility app today and it prompted me to update the firmware and so I did. Downloaded the firmware, followed the steps, yes I am on USB, and the power is plugged into the wall. Restarted everything, now my external won’t boot.
I looked around other posts, people have similar problems, but they’re all back in May.
I tried unplugging it and replugging it, nothing worked.
Tried restarting the firmware updater utility. Didn’t work. - It says failed to update.
Tried using the updating utility on Windows. Didn’t work. On both XP SP3 and 7. - “Studio Firmware Updater v1.012 (22.214.171.124)” Crashed after pressing the update firmware button.
“WDFirmwareUpdater” (Newest update utility) can’t find my drive.
I have important data on there and I would like it back ASAP. I’m really panicking.
Any help is appreciated! Thanks!