My Book Studio - Smartware keeps remounting drives

I am using two My Book Studio HDs formated for PC use. I plugin them into my  PCIe Firewire 800 card and they have been working fine. Recently I need to plugin more PCIe cards so I swithched the HDs to USB and a PCI Firewire 800/400 card. Awkward things happened; every 15 minutes or so the Smartware page would jump out and start scanning the drives as if they were just plugged in.

It seems the HDs do not work with USB or Firewire 400 ( with the adapter supplied by WD ), this is SO FREAKING ANNOYING and absoluely DISTURBING!!

Anyone has encountered similar problem?


Maybe you should try contacting WD’s Technical Support about this. You can do so either by phone or email.

To Contact WD for Technical Support