So I was a very loyal WD customer until this evening. I had a 3 TB My Book since the beginning of September. Was trying to copy some data to the drive (it’s setup as my secondary external backup) and I started receiving I/O errors. I figured i needed to do some other work and I would work on the drive a little bit afterwards. Unfortunately due to my wanting to wait I completely lost all my data on my drive. Although I am pretty sure I can find the data on my internal drives, I am just completely shocked that a drive that is less than 3 months just stopped working. I have already setup a RMA but do you think the techs at WD would be nice enough to attempt to copy the data from my faulty drive to the other? Any help would be nice.
Vent over
James
