Works great when I unplug the power and it reconnects. Then a hour of tow later no more my cloud showing in the network.
It has done this with great regularity. If I upplug the power it will connect again and I can see it in the network and write to it. Then a couple of hours later it is gone. I have done the easy stuff like changing ethernet connection port (many different times to new ethernet ports) and changed the cable to three different ones - no difference. Of course it porbably was not that becasue it will work great each time I unplug the power and power it up.
I have upgraded to the latest firmware. All my other network items work like champs and have for a long time. I read about changing ports in one post but I could not find any specific resource to that other than changing to port 443. I don’t kow how to do that. I am a consumer not up to speed on these issues. I only want to use the drive as a network drive. I don’t need the other funcitons. Just let three home PC write and read to the drive. I doesn’t matter which pc I am at. The cloud is visible and then goes away. The three pcs are two windows 8.1 and one windows 7
1. Is changing the port a viable option.? On which device do you do this? The WD cloud or the router? Any links to pertinent information.
2. Is the WD cloud defective -RMA candidate?
3 Is this behavoir by design - I mean do I have some setting checked that dissconnects the unit after some time?
4. What type of drive is inside. Can I take it apart and use the drive as an internal drive and toss the rest?. At least I can salvage some use. thanks so much