I bought a new computer and cannot download the firmware for My book Live. I keep getting a message that it is unavailable and to retry later. I have emailed WD, twice, but have gotten no response. Can anyone help ? what I really want is a phone number for WD support so I can talk to a live person…
Hi Tommyboyks,
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Hmm, maybe the problem is with your computer. I mean, I had such a situation once. I couldn’t download any app and I couldn’t open some of my old ones. Firstly, I thought it wasn’t updated, then I thought I did smth wrong. Till the end, I foud=nd out that my computer was hacked. The way it was hacked was interesting 
Being on the same Icloun with the phone, my mac was hacked by the number which called me from a different phone area code or smth like this. Since then I always check on US Area CODES to check the number that calls me.
