I’ve put in a request to WD on this problem and had no response.
I have tried this from two different computers, a PC running WIn 7 and a laptop running Vista.
Click on view my files and you get a dialogue box saying you need the latest version of Java would you like to install.
I know I have it already but allow it to download. Finish doing that and the problem repeats itself.
WOnder if anyone has experience this and has a fix ? Keith