WD Community

My book live - Backup drive can't be access on Mac

Hi,

I can’ access my book live back up drive on my mac. Not via the finder nor via the Time Machine.

The normal drive works very well.

Philipp

Hello,

You should try resetting the drive and also a power cycle. 

Support for Western Digital Hard Drives | Western Digital

Still Need Help?

Reach out to Support for more assistance.

Sign in to Your Support Account

Get up-to-date information about your products.

Western Digital Business Portal

Unlock benefits and tools for your business such as enterprise support, pricing and rebate tools, marketing, loyalty, rewards, and more.