WD Community

My Book install question

After connecting My Book it was installed and listed as My Book (F:) drive on the File explorer. Secondarily I ran the WD apps setup, and now I have two (F:) drives listed in File Explorer. How do I get back to only one (F:) drive?

Hello,

Have you restarted your computer after running the WD Apps setup?

Hey, thanks for the reply, however reboot is not working. The manual was in the software, and had to be installed to be read. When I was able to read it I had already made an error. Which was step "4. If a Found New Hardware screen appears, click Cancel to close it. The WD software installs the proper driver for your drive.

??

Support for Western Digital Hard Drives | Western Digital

Still Need Help?

Reach out to Support for more assistance.

Sign in to Your Support Account

Get up-to-date information about your products.

Western Digital Business Portal

Unlock benefits and tools for your business such as enterprise support, pricing and rebate tools, marketing, loyalty, rewards, and more.