My Book Home Edition 2tb
Win 7 Ultimate 64 bit
USB 2 connection
All things have been running fine until I updated the software today. Yes, even was using it minutes before updating.
For the update, I installed the My Book Home Edition Software (All)
I ran the anywhere backup software. Things went a bit haywire.
I looked at the forum, followed some uninstall, reinstall, and compatibility advice.
I also could not find anything in the forum that covered this identical situation.
I looked further and discovered some of this software is incompatible with my
system so I uninstalled it all and have restarted my laptop a few times.
I also have the wd smartware installed for my passport elite SE 1tb, by the way.
My Book Home Edition 2tb no longer shows up in windows explorer. It is no longer accessible.
In fact, it gives me a message stating it needs to be formatted when I plug in the USB cable.
It shows up in my computer/device manager/disk drives with updated drivers OK
In my computer/storage/disk management, it shows as a healthy primary partition
and online, but does not show NTFS under the file system column like the other
external hard drives.
Nor is it not the pre-software update drive letter and name
I am running the DLG extended test on it now, which will take 20 hours it says.
The DLG window shows it in the logical drive box, but in logical drive box,
both file system and total space fields are blank.
It goes without saying that I must have access to my data. I work from this
So, what do I need to do in order for my book to be recognized and accessible again?
Thank you. All advice is deeply appreciated.