My Book for Mac power cord

[romafo2004]

Just recently moved and I can’t find the correct AC adapter to My Book. How do I determine the right one so I don’t fry my drive? It contains all of my backups!
Thank you!

[alex.s]

Hi romafo2004,

Please help us with the model number of the drive so that we can give you the exact specification of the power adapter for your My Book device.

[romafo2004]

I don’t have a model number. Does this help?

WD My Book Home Studio 500GB Quad

Part #: TP439ZM/A

[alex.s]

Hi romafo2004,

Please find the specification of the power adapter for your device mentioned below.

12 Volts
1.5 Amps
18 Watts

[romafo2004]

Thank you very much! I’ll keep looking.

If I can’t find the one you’ve listed, is it possible to buy a new power cord that would work through WD?

[alex.s]

Hi romafo2004,

Yes, you should try contacting WD’s Technical Support about this.

To Contact WD for Technical Support

Western Digital Support | Western Digital

The link below will allow you to call support.

Contact Customer Support | Western Digital