I have a new WD My Book (8T capacity) purchased in January 2018. Until recently it has worked fine. Now, Windows 10 recognizes it in Devices and says it is “working properly”, but I can not access it, and its drive designation (K:) no longer appears on my PC. I have checked connections by unplugging and replugging. It is getting power and I can feel vibrations of disc.
The Data Lifeguard Tool software indicates that Short and Long tests cannot complete. Error message is “Too many bad sectors.” Help? Suggestions?