My father purchased his My Book Essentials 1TB external HDD half a year ago.
After building a new computer and installing Windows on it, it started acting odd.
After plugging in the My Book, the LED blinks and you can hear the disk click.
SmartWare doesn’t detect the drive at all
The disk shows up in Device manager, however.
Even weirder though, while in disk management the process hangs until I unplug the drive.
I’m very technically oriented, however this is giving me a headache.
Note: All the files on the drive are backed up via the cloud. He just wants the drive to work.
I could also care less about keeping the SmartWare software and the data encryption in tact, as long as it ends up as a usable drive.
System Specs:
8GB RAM
Gigabyte Z68AP-D3 Mobo
Intel Core i5 2500K
If you need anything else, just ask~
