My Book Essential Not Working


Does anyone know what’s wrong with my external harddrive, It does get picked up my my PC’s and installs it. But it will not show up at all on any of my PC’s, They are running on windows 7 & XP 32bit.

Please Help!

Thank You.

Look in Disk Management and see if it is shown there and make sure it has a drive letter and is online. Is this a new drive or was it working before?


Hi Joe_s, I have the same problem (W7x64), the drive was working before, I test it in 2 different PC’s (WXP & W7x32) with the same result, The disk is not recognized by Windows. Do you have a solution?? Thanks

good luck

Look around this forum

You’ll get the drift pretty quickly.

You bought a horse, the horse died, you can’t ride anywhere, and the man ain’t givin’ you your money back.

“replace the horse”