Please help…
First Case :
The first problem i got with this ext is when my friend copy data from my HD and there is one files that can’t copy having i/o error. Then 2 days later i go to my other friend to copy data. For information my HD have 2 partition, i set A : 500 GB and B : 1,5TB. When my B partition is only 30GB left, i copy data from my friend and the copying data is moving. Then i wait for 10min and there is no progress then i try to cancel but it can’t be cancel, i wait again but the cancel not work. I decided to plug off the usb cable. When i plug it in again the problem arise, the driver not recognize. Then i plug it in again for the second time the driver recognize. When i check my A partition there is no problem, but when i click in B partition my computer is not responding. And when i try to hear my ext sound there is tik… tik… tik sound.
Then i try to format and it’s success but when i want to recovery it using get data back, it got error and can’t recovery it. I already try data life diagnostic, I try quick test and it got error, then i try extended test when there is only a few bar process it says too many bad sectors and stop working.
Second Case :
This is my friend HD ext, I recommend to buy for him 2 month ago the same type. The first problem is when the HD is being used like 5 min or sometimes more longer. The HD ext is like stop working only the light is ON, and when try to access it got error.
I already try format, change the usb and power cable. I using data life diagnostic but it can’t finish the process, because when in the middle of the process the HD ext is stop working. I even use write zero and only one bar of the process that run then it stop not moving, already waiting for 10 minutes and there is no more process so i turn it off.
I even remove the Case and plug it in my computer, and i try to use low level format. But only error message i got.
For the second case is it still in warranty or no? because i already try remove the ext case
