My MyBook Essential 2T that I just installed on my Windows 7 computer does not show up in the Home tab of WDSmartWare.
It does appear in My Computer and Windows Explorer, and I can see all the files there, including the ones that got backed up.
This just started since upgrading the WD SmartWare software to version 188.8.131.52. And that updating process took many attempts, including having to remove the Security from the My Book. And I have no idea if it’s properly installed. It did not happen the way a person would expect software to install.
I’ll say that this software seems to be very familiar to the problems I had with a HP 500 GB Backup product like this. I finally abandoned that External Drive because of a lack of support, and the software did not work as expected.
I would be very disappointed if this My Book Essential is going to be plagued with the same software problems.
I have read some of the other posts about the drive being not recognized by My Computer, but that isn’t my problem. The WDSoftare is not showing it.