Dear WD Community,
I wanted to update firmware on my “My Book Elite” device, but the procedure has broken, the updating has stopped, since that my notebook can not recognize my external drive. I know that there’s no problem with the USB ports of my notebook, so I tried to do manual update with the help of “WD SES Driver Setup”, but as a result of this the notebook couldn’t recognize it as an external driver. Instead of this I got Error Code 43 (unknown device). The light is on the device constantly, but it doens’t work and doesn’t answer anything. Before firmware update the device was working perfectly.
Please, if it is possible, tell me what is the exact problem and how could I solve it at home?
In advance thank you for your answer.
Sincerely, Mihály Pölös.