I just purchased this External Drive today. I installed and it was all working fine. The WD SmartWare program said that there were updates available for it so I clicked which took me to the website to update. I downloaded the updater for firmware and went through the options. A minute or so in a box popped up with an error and my computer restarted before I even realized what was going on. Now, when I plug in the drive. It installs as an “Initio Combo Device Class” and is not detected under my computer as a drive. It is essentially an expensive paper weight right now and I can’t find a fix yet online.
also, I have tried on several different computers and each one installs it as the “Initio Combo Device Class”. The main computer is vista and have tried it on 2 computers with XP and 1 other with vista.