+After upgrading from win7 to win10, I am unable to retrieve files (photos in particular) from My Book. I have > 1 TB of stuff that is grayed out and will not let me retrieve. PLEASE help?
Hi CraigF,
Maybe you should try contacting WD’s Technical Support about this.
To Contact WD for Technical Support
https://support.wdc.com/support/case.aspx?lang=en
The link below will allow you to call support.
