Previously, I owned 3 WD Passport devices. All of which my TV easily replayed without any issues. Two of them were 2tb and the last one was 1 tb version of WD Passport.
Now, with the purchase of my 8tb My Book, it (my TV) reads everything perfectly fine except for some unknown reason my Music folder. Please do not tell me there is something wrong with my television set as I wrote previously that I had owned three WD Passports and they all worked perfectly fine.
Yes, I have tried basically tried everything I could do like reformatting My Book, it has went through 2 very long unit tests, several brief scan tests, doublechecked if my device is up to date, which it is firmware wise and program wise, tried renaming my Music folder, moved them into a different folder but nothing works.
Interestingly, if I put a single mp3 file in or outside any folder, it will play the file. However, as stated before, it won’t let my tv open the main directory/folder known as my Music.
Please tell me there is a solution to this, if not, then I am forced to return the item to my local store. To be clear, I have no issue moving single big files or joined folders to My Book device. My issue is when I plug the device to my TV set and enter my Music folder, my TV states: “reading” without being able to enter the folder.