I have a My Book 2 TB Drive (Model: WD20000H1U-00). It’s been working fine for months. Suddenly it no longer appears as a drive in My computer. If I connect the drive to ANY PC (Windows7, Windows Vista, Windows XP) they all respond the same. USB recognizes the device as a “USB Mass Storage device” but the drive never shows in My Computer. If I click the ICON to safely eject USB devices it is listed as “USB MASS STORAGE DEVICE”, or on my Windows7 PC it is listed as a “MY BOOK” but with no drive letter. It will “Safely eject the device” but again the PC doesn’t actually see the drive.
I ran the latest version of Western Digital LifeGuard Diagnostics. The quick test PASSED however the extended test IMMEDIATELY fails saying that it found bad sectors. When I first fire up the software the My Book is listed as “WD (USB)” with no serial number and the capacity is listed as 0 MB and the smart status says “? Not Available”.
Is there any hope that this drive is still OK? Any feedback would be greatly appreciated.