My Book 1 terabit

WD External Drives External Drives for PC
1

I have a mybook external 1 terabyte drive.  It does not show up on My Computer, but it does show up in device manager.  What do I need to do in order to access the drive.

Thanks

2

Hi.

Try accessing the disk management . Start > right click on Computer (My Computer if you have win xp) > Manage > Disk Management.

Verify if you will need to format the drive but if the drive is showing as a healthy partition then you may need to get the latest updates on your OS. If you have win xp make sure you have sp3 , If you have win vista or 7 just download the latest update, that worked for me before you can also give it a try

3

Look in disk Magagement it may just need  letter assigned or be put online.

Joe

1 Like
4

Thanks.  I do have xp professional with sp3.  The drive in disk management does say its healthy.   It still does not show on my computer though.  any other suggestions?

5

Thanks Joe.  This solved the problem.