Mt Book 8 TB does not install

Gets about 80% of the way through installation. Then a frown face comes on and it reads “Installation Failed. We are experiencing issues. Please try again later.”

I’ve been trying to install for about an hour.

Is WD website the cause or is it my computer?

Hi jszuba,

Are you trying to install the WD Software supported for the My Book Device?

If you are facing the issue while trying to install the WD software on Windows Computer, you can refer the link mentioned below:

https://support.wdc.com/knowledgebase/answer.aspx?ID=15142

If you are facing the issue while trying to install WD Software on MacOS, you can refer the link mentioned below:

https://support.wdc.com/knowledgebase/answer.aspx?ID=24435