Movies stop playing about 30 minutes in

Current firmware. As the title says, I’ll start a movie, either connected via USB or home network and it’ll play for about 30 minutes and then crash back to the load screen. Anyone else have this problem? Ideas on how to fix it? I’m so fed up with this box, I"m about to toss it out.

Hello,

I haven’t seen this case before. Have you tried resetting the unit?

See the link below for information on how to reset the unit.

http://wdc.custhelp.com/app/answers/detail/a_id/3646/session/L3RpbWUvMTQwNTUzOTQxNS9zaWQvWGFTbWxzWmw%3D