I am having a problem mapping network drives. There are two computers in my house, a desktop and a laptop. I have been able to successfully map network drives from the desktop using my account (non admin). However, I am unable to map network drives using my wife’s account from the laptop.
I receive the following error when I try to map network drives using my wife’s user account: “The network folder specified is currently mapped using a different username and password. To connect using a different user name and password, first disconnect any existing mapping to this network share.”
I have disconnected all mapped drives to the EX2 Ultra from all computer and tried only from the laptop using my wife’s user and password.
I have reset account passwords and ensured that both computers are on the same network and can access the “desk top” interface of the my cloud device.
I’m at a loss as to how to enable this device to share the same folders effectively across my home network with two different user accounts.