Mac not recognising MyBookLive 2TB personal cloud storage

WD Legacy Products My Book Live
1

Hello and sorry if this is a topic covered elsewhere - I searched but could not find the answer to my problem in a previous post.

Can anyone help me?

I am trying to set up my new MyBookLive 2TB personal cloud storage drive as a Time Machine for my iMac. The MyBookLive itself is connected properly, I have accessed it through a web interface on my iMac and I;ve even set it up for remote access from my iPhone.

However, I cannot find it in my Finder and my computer does not seem to recognise it when I try to set it up as my Time Machine. I have worked through the instructions as per the PDF manual, but there is no option to connect to the drive in the Time Machine set up process - it’s just not there to see.

I have run the ‘self check’ tool (via the web interface) and it says its working fine.

What am I doing wrong??

Any and all help gratefully received

2

Hi, be sure to install the latest firmware version. You can also review the steps from the link below for the steps to map the My Book. 

http://wdc.custhelp.com/app/answers/detail/a_id/2686/session/L3RpbWUvMTMzOTg3Njg5MC9zaWQvZS1DN0RRLWs%3D

3

Hi there Alucardx and thank you for your reply.

I’ve got the latest Firmware installed (I checked for updates when I got it just a couple of days ago)

I tried mapping the drive, which worked to an extent but I had to log in as a guest because it was not recognising my user name and password. And it didn;t allow me to log in using ‘admin’ and ‘admin’.

When logged in as a guest, I tried to then link it up with Time Machine, but it didn;t recognise that it was there.

Have you any other suggestions that I could try? Thank you for all your help so far - you;ve got me futher than I’ve got before!