Lost Folder while transferring data into it

[Rickhier]

Hi Everyone,

Got an issue yesterday with My Cloud 4tb.  I have about 500mb on it for now simply to do ground testing until I feel safe putting my stuff inside.

Yesterday I was transferring some pictures into a specific folder which was structured like this:

All my pictures/2014/the Beach/

and while transferring about 30 images to it my laptop crashed with the blue screen of death.  I restarted the laptop and reconnected to it without any problem… and then I noticed that the 2014 folder had dissapeared… Unable to find it and doing a search can’t find it either… the 2014 folder is LOST!!!

Anyone can help with this???  It would be greatly appreciated!

Many Thanks!

[cat0w]

You did not give the exact steps you took to upload these pictures but if you were using the My Cloud desktop app you can click on Favorites>Recent Files and see if it shows.

What share was this located under? How did you create the folder? See example image below.

Posted by,
cat0w (USA)