Lost files!

WD External Drives External Drives for PC
1

I have a 2TB my book essential and everything was working fine until the USB port broke off the bridge board, I then went out and  purchased an a new USB external casing thinking that would solve my problem. After moving the HD to the new housing I still couldn’t retrieve my files and when I went into the disk management it asked me initializing the HD which I did but didn’t reformat it because I didn’t want to lose my files. After doing some research on here I found out the data is encrypted and I would need to get the same model bridge board to retrieve the data. I found an exact match to the original hooked it up and all of the WD software came right up but none of my files showed up. Any suggestions to what I should try next to retrieve my files?

2

try running a data recovery utility like Recuva or TestDisk

3

Wizer,

Thanks for the advice went out and downloaded Recuva but it didn’t pick up any files on my external drive. The label says “I drive” but when select I: it only wants to reformat the drive. Any other suggestions?

Thanks Again