Lost files on 1st gen WD My cloud

[NoPlex]

@Gkenwo

I have a 1st gen ?? WD My cloud that used to store family photos on etc but I have not used in a while. I have come to download my files of it but the unit will not connect to the wi-fi -

You are in the wrong subforum and most readers here will not know what device you are talking about, but you are fine, just go back to the OS3 subforum and read a little more about your device, such as this thread:

Can't map My Cloud Home as a network drive

@pebbleridge Please note that the My Cloud Home is an entirely different device than the My Cloud line of devices. What you have is a first generation single bay/single drive My Cloud if it is running the V4.x firmware (per the My Cloud Dashboard). First step, if the My Cloud is operating properly (blue front LED) is to check the SMB/CIFS setting on the new PC (assume Windows PC). You may have to enable SMB1.0 since Microsoft typically disables that setting in Windows 10 and later. Enable SMB…