I have a my book live which is less than a year old and two Samsung Smart TV’s. Everything was working great on my home network until last Saturday apart from some remote access connectivity problems but this was mainly due to JAVA and secuity issues. However last Sunday morning I lost connection to the My Book Live on my Samsung TV’s.
I have tried everything I can find on the forums, I have checked for firmware updates, restarted the drive, restarted the modem. I have even upgraded the modem incase the signal was not fast/strong enough. Still no connection.
Occasionally it shows a connection but as soon as you start to drill down to the folders it disconnects.
The drive works on all my laptops and my mobile phone app. Other people who have sorted out the connectivity issues I mentioned earlier can see it remotely however my tv’s can’t.
My drive does not seem to have TWONKY, from what I can tell the newer drives don’t so I don’t know where to go from here. Part of the reason I purchased the drive was to view things on my TV and it isn’t working. I have raised a call with WD over a week ago and no response so any help would be appreciated.
Thanks in advance
P.S. I’m not massively technical so please no computer jargon :o)