I know about the link to the download page. However, it doesn’t specify exactly which file to download in order to restore the unit to factory settings. I was hoping someone here would be able to tell me exactly what files I need.
What’s been suggested so far:
"Please see the link (though the system in this forum seems incapable of allowing users to cut and paste) the link is on the Download page and it gives serveral options. What I am trying to find out is what exact file will be able to reset the passport to factory settings, and allow the new owner to be able to set their OWN passport for the device.
The options are:
WD Universal Firmware Updater for Windows
WD Quick formatter For Windows
WD Smartware Update For Windows
WD Smartware User Manual (.pdf)
Hopefully someone can tell me exactly which product will install the unlock feature? Or whichever one is the “start over” download?
The files have all been deleted, but I don’t want to format it without having some kind of software that will make it ready for someone else’s use. Afraid if I format it, it will turn into an instant doorstop.
