WD Community

Knoll Ontrack

$1123.83 to Knoll Ontrack to recover my files from a crapped out WD Book external hard drive.

…and that was after going to a location that WD support gave me that no longer exists!

Thanks Jim!

Hi Patrick60, sorry to hear you are unable to access your files. It is advisable to ensure you always have at a minimum, two copies of your digital data at all times, to avoid potential data loss, by running regular backups. Backing up your data protects you in case of a computer virus, data corruption, hardware issues, or electrical problems.

Support for Western Digital Hard Drives | Western Digital

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