For about the last month or so, I’ve had intermittent problems with cloud access dropping out. Occasionally it will fix itself, but most often I’ve had to reboot the device by pulling the power as the dashboard fails to load too. This seems to fix things for a while, but the issue keeps coming back.
I can access the drive over the local network and the sync software I use doesn’t report any problems either.
As far as I’m aware nothing has changed with my set up and everything has worked fine until as I say about a month ago. The current firmware on my device is 04.05.00-342 which appears to be from October 2019 so I presume that isn’t causing the problem.
The one thing I have noticed is that the content scan stays stuck on rebuilding at 30% on videos.
I’ve had the MyCloud device since 2014 so I’m wondering if perhaps this is an indication of the drive or unit starting to fail?
Is there anything I can check or test to determine if this is a hardware or software issue?