Kdd.exe problem KERNALBASED.dll problem. Please help

WD External Drives External Drives for PC
1

  • System

    • Provider

    [ Name] Application Error

    • EventID 1000

    [ Qualifiers] 0

    Level 2

    Task 100

    Keywords 0x80000000000000

    • TimeCreated

    [ SystemTime] 2019-01-31T20:07:37.469602900Z

    EventRecordID 67063

    Channel Application

    Computer LAPTOP-46G1GI9J

    Security

  • EventData

    kdd.exe
    2.1.0.209
    5c069f32
    KERNELBASE.dll
    10.0.17763.292
    02385dc9
    e0434352
    0011b022
    2bd8
    01d4b9a09c563283
    C:\Program Files\WD Desktop App\kdd.exe
    C:\WINDOWS\System32\KERNELBASE.dll
    688cd6c2-002e-4637-bc89-fbfba24730a9

I had a partial crash in Windows 10x64 and WD Back Up will no longer open or update and I can’t install WD Utilities

2

Hi jolhoss,

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