K830 Logitech doesn't work properly

my Logitech keyboard doesent work at all … but the Microsoft one does

there’s really nothing you can do about it … it either works or it does’nt

http://community.wd.com/t5/WD-TV-Live-Streaming/Remote-not-working-want-to-upgrade-firmware-for-apps-to-work/m-p/810703#M33711