Issues With Nas Box Network

My company uses a Nas Box Sever, and we’re having issues with our MyCloud networks ejecting from our computers often. We are a music & video production school with hundreds of students, so saving a lot of files daily is essential for us. We use both Mac & PC computers at this time, and also experience files getting corrupted (this could be because of constantly coding & decoding back and forth from mac to PC accessibility.) Any information that can help is appreciated, and please let me know what more information we can provide. Thanks!

You should contact WD support so they can assist you.

They told us to use the forum. It’s a loop of ■■■■

I can’t believed they would say that.