Issues Mycloud App disabled auto after 48 hour on wd EX4100


Model Number : WDBWZE0000NBK-EESN

My issues

when i enable Cloud Service my cloud

step 1
I go to setting > General > Cloud Service > Cloud Access
Change Cloud Service : from OFF To ON

step 2
Go to Cloud Access > select User > admin
sign up email address

i enter my email

in below

show me buttem “Get Code”

  • admin

Get Code massage

There is no cloud device access configured for dir. Click Get Code to generate an activation code for your cloud devices. Codes are valid for 48 hours from the time of request and can only be used once

issues now
After twi days i can’t access to mycloud device from App

unitl i repet the step upper.

how can makw work on my app my cloud perment without code 48 hour ?


@alqura please go to the Users Tab, enter your email address in the field and click Apply.