Issue playing video files from nas to ipad

My Cloud OS 5 Personal & Network Attached Storage My Cloud
1

Recently i have noticed that on my ipad i try to play a video file from my mycloud nas, it only plays for about 2 minutes and then stops.

Any ideas?

2

Hi @Jonathanharford,

Have you opened a Support Case? If not opened, for more information, please contact the WD Technical Support team for the best assistance and troubleshooting:
https://support-en.wd.com/app/ask