Is it normal for acronis True Image for WD to be slow?

I’m trying to clone a drive to my WD SSD with Acronis True Image, but the clone disk wizard is so slow. It takes 25 minutes to open initially, and clicking on the options takes 10 minutes to load. It just shows the loading window with the blue clock and Acronis True Image text for a long time. I feel like it’s unacceptably slow, and I wonder if it’s my computer or just the software. My hard drive is slow, but not that slow.

I will just be patient, but will this slowness be fixed for other users?

Hi @Jackolantern,

Have you opened a Support Case? If not opened, for more information, please contact the WD Technical Support team for the best assistance and troubleshooting: