Two Christmas ago my father bought me a 1.0 TB WD external My book hard drive. I have used it sparingly and lovingly since it has arrived in my life. Recently I moved from China back home to Canada and need to leave my work computer behind that I had used for 3 years. I saved every file, photo, and song that I have ever own for the past 6 years on it, packed it carefully between all on my clothing and took the flight home. When I arrived here it would no longer work on my Canada HP laptop or my Mac desktop. Thinking that warranties these days usually last no longer than a year, I took it to a local shop to see if they could fix it. After 5 days of grueling work and a several hundred dollar bill they said there was no way they could recover my files. The have removed the plastic case on the outside, but the rest of the parts are in my hand and my heart is broken at how many important files I have now lost. Upon hearing the news my friend told me that there was a chance the warranty was longer than two years so I recently check it out online and it turns out, my hard drive is still covered!!! I would do anything to get these files back, but am worried that because it’s been opened that it will no be covered under the warranty or that I will have to spend hundreds more to recover the files. Please let me know who to contact, if it’s worth sending to someone to have a look at it, or if I should give up all hope.