Invalid sata drive?

WD Legacy Products WD TV Live Hub Discussions
1

I am havin lots of problems with the hub lately.

I did a reset and when I turn it on now ’ invalid sata drive please use western digital drive only’ is coming up.

Any ideas why this is happening and how to resolve it?

 Also when I press the reset button underneath the hub do I lose all the data?

Thanks

2

Maybe you should try contacting WD’s Technical Support about this. You can do so either by phone or email.

To Contact WD for Technical Support
http://support.wdc.com/contact/index.asp?lang=en

3

No, pressing the reset button will not erase your data; it just resets the CONFIGURATION.

It sounds to me like the internal drive may have failed.