Tarmo
December 21, 2012, 4:33pm
1
I just bought my My Book Live 2TB and I have problems to manage users and log in to the server. If I click on User link on dashboard it says: 32102-Error retreiving user information. Internal server error. If I try to activate remote access then it says: 31559-Error adding mobile devices. Internal server error.
Also I can only connect as guest since it asks username and password which I do not know. “admin” and “admin” do not work.
Hope that anybody can help.
nfodiz
December 21, 2012, 4:36pm
2
Tarmo
December 21, 2012, 4:46pm
3
Thanks for a quick replay, but it says that Safary cannot find the server…
nfodiz
December 21, 2012, 5:01pm
4
The URL is case sensitive
UI/ssh
And if you renamed your drive to for example NAS
You would have to type
http://NAS/UI/ss h
If that doesn’t work, try another browser
Tarmo
December 21, 2012, 5:18pm
5
I haven’t changed the name and in the dashboard settings it also shows MyBookLive as a name. I tried also chrome, but doesn’t help.
Any other idea what to do?
Maybe it is related with the Utility, since this link do not give error message but keeps retreiving the info without response…
nfodiz
December 21, 2012, 5:26pm
6
You might try to upgrade the firmware from the dashboard, or does that give an error message as well?
Tarmo
December 21, 2012, 5:36pm
7
This is up to date. last update Thu 20 Dec 2012 07:38:56 PM EET
Tarmo
December 21, 2012, 5:41pm
8
my bad, since I have mac I should have entered mybooklive.local/UI/ssh… now I was able to enable ssh.
nfodiz
December 21, 2012, 6:00pm
9
Great! Let me know how you make out
Tarmo
December 21, 2012, 6:02pm
10
ssh command in terminal asks only password, not username. and the password welc0me do not help, permission denied…
nfodiz
December 21, 2012, 6:04pm
11
I think with terminal you have to login to the drive like
ssh root@mybooklive.local
Tarmo
December 21, 2012, 6:34pm
12
NOW IT WORKS!!! THANKS A LOT!!!
nfodiz
December 21, 2012, 6:46pm
13
Your welcome, I will update my guide with the mac terminal instructions