Intermittent Network Access

WD Legacy Products My Book Live
1

I’ve had my MBL for 1 1/2 years and for the most part its performed very well. However over the past month I have noticed performance issues. I have seen times where access gets stalled then returns within 5-8 seconds, sometimes less. This happens whether I’m in SSH or via a mounted volume/share. On my mac I get a spinning beach ball waiting for the MBL to respond, then it works. In SSH I will get no response for a few seconds then it works.

For example, I’ll type ps -ax and get no response. While its not responding I’ll type ls -l command. After a few seconds I get the result from both commands… so it is receiving the input but intermittently not responding.

Any suggestions? 

2

Does PS tell you anything useful?   

Is the File system full?

Have you downloaded a diagnostics report and looked through the logs?

3

Nothing unusual. Here’s the df result:

Filesystem 1K-blocks Used Available Use% Mounted on
/dev/md0 1968336 558388 1309960 30% /
tmpfs 5120 0 5120 0% /lib/init/rw
udev 10240 6784 3456 67% /dev
tmpfs 5120 0 5120 0% /dev/shm
tmpfs 102400 4352 98048 5% /tmp
ramlog-tmpfs 20480 6016 14464 30% /var/log
/dev/sda4 1941348672 216771392 1724577280 12% /DataVolume
//192.168.1.2/USB_Storage
732574580 211343956 521230624 29% /media/WDSAFE/e80bdbd551f273c5f1f83a84520fc039

I’ve looked thru the logs, but how do I download a diagnostics report?

4

The only thing strange may be the mediacrawler log:

Sep 14 10:13:03 MyBookLive mediacrawler: The time taken: 0
Sep 14 10:13:03 MyBookLive mediacrawler: Actively watching 3286 folders
Sep 14 10:13:03 MyBookLive mediacrawler: Handled 10 events in 0 seconds
Sep 14 10:13:03 MyBookLive mediacrawler: ======
exec: No such file or directory
exec: No such file or directory
exec: No such file or directory
exec: No such file or directory
exec: No such file or directory
exec: No such file or directory

5

Problem solved. Thought it was an ethernet cable going bad, but in fact it was one of the ports on my router.

6

I have also started getting more of these “Intermittent Network Access” warnings and nas.alerts e-mails are sent to me with multiple alerts of restarts, but the dates will be all wrong.

For instance the last one I recieved sent 5 alerts but the dates where the following. 

12-07-2013 (the actual date I restarted the drive)

12-02-2013

12-29-2013

12-30-2013

12-20-2013

Following events are generated on your MyBookLive NewBlackBook.

Event title: System restart
Event description:The system has restarted.
Severity:info
Event code:2001
Event time: 12-07-2013 08:57:17 PM

and although I can access everything on the drive via Network, I see that my status;bad warning is on as well in the dashboard.

Can only hope this will be fixed with a new router as well.