Hi, so I purchased a drive that appeared to be DoA initially (after plugging/unplugging for a week and a half, it finally decided to work, so it was probably a Windows bug).
I tried to go through the RMA portal (https://westerndigital.secure.force.com/ind/ID_CreateRMA) but it kept failing and stated “indirect RMA Creation Failed, Please Try Again.” After 5 tries (3 as advanced, 2 as standard), I gave up. Shortly after, the drive began working.
I noticed afterward that, even though the RMA stated it failed, I was charged 3 times on my card. Will these charges clear, or will I be charged for an RMA that was never created?
