Incorrect GPL source for WD MyCloud Home

RAH-66 · October 6, 2022, 7:17am

Hi,

the last four versions of GPL source for WD MyCloud Home posted on the site are not correct and are intended for the model WD MyCloud Home DUO (code name “Pelican”):

GPL_MCH_8.11.0-113_20220919
GPL_MCH_8.10.2-100_20220914
GPL_MCH_8.10.1-101_20220907
GPL_MCH_8.10.0-117_20220823

latest correct version GPL sourse for model WD MyCloud Home (code name “Monarch”):
GPL_MCH_8.9.0-108_20220728

Please correct the data.

Keerti_01 · October 8, 2022, 1:52pm

HI @RAH-66 ,

Have you opened a Support Case? If not opened, for more information, please contact the WD Technical Support team for the best assistance and troubleshooting:
https://support-en.wd.com/app/ask

RAH-66 · October 12, 2022, 10:11am

Open just now. With a link to this thread.

UPD 13/10/2022

Dear XXXXXX,

Thank you for your query.

The U.S. government and other countries have implemented and are implementing sanctions programs and export control measures on certain regions of Ukraine and on all of Belarus and Russia. These prohibitions apply to warranty replacement activities and technical support activities for Western Digital products or services. Therefore, we have paused a) processing warranty returns; b) supplying Western Digital products for warranty replacement purposes; or c) providing Western Digital-related technical support or service at this time, with the exception of publicly available software/firmware downloads. To help our customers, we will extend the expiration of the warranty period for 60 days as result of this pause.

We will keep you updated on this very dynamic situation. We appreciate your patience and your understanding.

Sincerely,
John P.
Western Digital Customer Service and Support
https://www.westerndigital.com/support

RAH-66 · October 13, 2022, 3:58pm

Last GPL_MCH_8.12.0-178_2022112.tar.xz for Monarch