Incomplete downloads with Wireless Pro


#1

Hello All -

I purchased a Wireless Pro last summer in preparation for a trip to Tanzania and as a replacement for my 3 Epson P7000’s. I tested the device with a couple dozen RAW image from my Nikon D810 and it seemed to work and downloaded my Compact Flash card perfectly. I wanted to leave the Epson’s behind but wife suggested taking them anyway, good thing. The first night I tried to downloading images the card reader gave an error so I swapped out the card reader with another and it seemed to start downloading. After a half hour of reading I found I had only downloaded a couple dozen images from a card that had over 200 images on it and the Wireless Passport had stalled. Thank goodness for the Epson’s. The next night i tried again with no luck. The Wireless Pro was set aside for the remainder of the trip.

After getting home I tried the Wireless Pro with a different manufactures reader and I ran into the same problems of incomplete downloads or even error messages of multiple file names and an immediate crash. In Africa I was trying to work off the battery because electricity was not always available, the device was fully charged. This March I took the Passport on a road trip and worked off of power and the downloads stalled after several dozen images. WTF is going on!

Does anyone have any suggestions? I use a SanDisk ImageMate all-in-one card reader, SanDisk 64gb CF card, and the file sizes are about 45mb coming of the Nikon D810.

Is there any solutions out there, please?

Thank you
John Munro


#2

Hi falcon64,

You should try to check after installing the latest firmware version (v1.04.17) of My Passport Wireless Pro.

https://support.wdc.com/beta/wdmpwp.aspx?2

If already done, you can have a look on this KBA for resolution.