Incompatible with Win 10? #$@!%$^!

WD External Drives External Drives for PC
1

I have a 1TB My Book Essential that was, according to WD Support, manufactured in 09. Long story short; I’m running Win 10 on a new laptop and I’m SOL without a machine that runs Win 7. It’s now a coaster unless, somehow, I can find a machine that will run Win 7.

This makes no sense whatsoever. MAKE THINGS BACKWARD COMPATIBLE!

Anyone have a workaround? No driver update, firmware update or ANYTHING will work on Win 10.

2

Hello, can you please share the model number of the drive? Have you tried changing USB cables? Have you check if the drive shows in device manager?

3

I’ve tried new cables, checked Disk Management, Device Manager and nothing works. I’ve been told by another guy with WD Tech Support that it’s a faulty drive and I’m up a creek without a paddle. Awesome customer service don’t you think?

Thanks,

Matt