Please activate my account.
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same for me… I was not able to get into the support pages to request RMA
me too. needs replacement of external hard drive after only 2 months after buying.
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Contact WD support and they can reactivate your account.
1 Like
Please reactivate my account. Thank you.
I also have the same problem… I forgot my password and when I reset it, it shows my account was inactive…
Can we get WD’s help here??
I also have my account blocked.
I can’t write to WD Support, please, remove the block on my email.
hello
could you reactivate my account please please
thank you
Can you re-activate my account
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Thank you
Please reactivate my account. Iam not able to log in to support to register a claim for warranty. I get the message " Inactive Owner or user …
INACTIVE_OWNER_OR_USER: owner or user is inactive. Org Id:00DU0000000Jpn7
Tried forgot password and got this message. What is the solution?
Tom
Hi everybody,
I had the same problem for me. I tried to contact WD with this link : https://support.wdc.com/support/case.aspx and had error when I submitted. So I found this number for France : 00800-27549338 on this link : International Phone Numbers | Western Digital, I just called and the woman unblocked my account.
I hope it will help you.
well i do have the same issue
INACTIVE_OWNER_OR_USER: owner or user is inactive. Org Id:00DU0000000Jpn7
my email id is [removed}
would request to activate my account.
regards
Krishna Sl
May be the moderator around or the admin can get you there to reactivate your blocked accounts.
There might be possibility that they can also generate/ retrieve the forgotten passwords.
Admin 
To all in this thread. These accounts are not tied to the Community and would need to be handled by technical support. Please see the following link for the technical support contact methods:
